FAQ’s
Find answers to common questions about our courier services, shipping process, pricing, tracking and more on our FAQ Questions.
Common Questions
Most Popular Questions.
Find answers to frequently asked questions about IntEx Courier & Cargo’s international courier, cargo, shipping, tracking, pickup and delivery services.
What services does IntEx Courier & Cargo provide?
We offer international courier services, air cargo, sea cargo, domestic courier services, import assistance, excess baggage shipping, doorstep pickup and real-time shipment tracking.
Which countries do you ship to?
We provide shipping services to major destinations worldwide, including the Middle East, Europe, North America, Asia, Australia and many other international locations.
Do you offer doorstep pickup services?
Yes. We provide free doorstep pickup services across India, making it convenient for customers to send documents, parcels and cargo without visiting our office.
How can I track my shipment?
You can track your shipment using our real-time tracking system. Simply use your tracking number to monitor the progress of your package from pickup to delivery.
How long does international shipping take?
Delivery times depend on the destination country, shipping method, customs procedures and service selected. Express shipments generally arrive faster than standard cargo services.
What items can I send through your courier service?
You can send documents, parcels, personal belongings, gifts, commercial shipments, samples and excess baggage, subject to destination country regulations.
Do you provide air cargo services?
Yes. Our international air cargo service offers fast and secure transportation for urgent shipments to destinations around the world.
What documents are required for international shipping?
Required documents vary by shipment type and destination. Common requirements may include invoices, identification documents, packing lists and customs declarations.
Do you provide sea cargo services?
Yes. We offer cost-effective sea cargo solutions for larger shipments, commercial goods and bulk cargo requiring economical international transportation.
Can you help with customs clearance?
Yes. Our experienced team provides guidance and assistance with shipping documentation and customs clearance requirements for international shipments.
How are shipping charges calculated?
Shipping charges are typically based on factors such as destination, shipment weight, dimensions, service type and delivery requirements.
Do you handle import shipments?
Yes. We provide import services and assist customers with receiving shipments from international locations to India.
Is my shipment insured during transit?
Insurance options may be available depending on the shipment type and destination. Please contact our team for specific insurance details and coverage options.
How can I contact IntEx Courier & Cargo?
You can contact us by phone, WhatsApp, email or through our website contact form. Our support team is ready to assist with all courier and cargo inquiries.
Have More Questions?
If you cannot find the information you need in our FAQ section, the IntEx Courier & Cargo team is ready to assist you. Contact us by phone, WhatsApp, email or through our contact form and our customer support specialists will provide prompt guidance, shipment information and reliable solutions for all your courier.
Call Us
+91 8590054020
Email Us
intexcourierandcargo@gmail.com